Open Hearts Support, Inc. is an equal opportunity employer. All aspects of employment are governed and administered on the basis of credentials, qualifications, and competency.

Position Title: Service Coordinator
Reports To: Supervisor
Time: 8:30AM–5PM
Days: Monday-Friday
Hours Per Week: 40

Service Coordinator will work with consumers in various waiver programs to provide care management for all participants. These are designed to help adults who live with a disability stay in their own homes, go to work, attend school and participate more fully in the community.


  • Help individuals create a personalized care plan
  • Provide consumers with ongoing support, reevaluating service plans & hrs of care as needed
  • Conduct in-home, face to face visits at scheduled at dates/times of the consumer’s choice
  • Monitor the delivery of delivery of in-home services and supports
  • Assist consumers in managing the delivery of their own care to achieve independence
  • Provide case management and resource navigation assistance

    Skills & Requirements

  • Bachelor’s degree sociology, social welfare, psychology, gerontology or another behavioral science required.
  • 1+ years' case management experience preferred.
  • Additional technical skills in understanding and navigating complex service delivery systems, computer skills and experience with databases; speed, proficiency and accuracy in use of Microsoft Office Suite, and ability to pass a computer competency test are required.
  • Solid communication and customer service skills are essential.
  • Must have valid Driver’s license and personal vehicle.

Please submit all resumes and cover letters to Marcus Jackson, Supervisor at